You finish a job and see five missed calls.
One may have been your next customer.
For Home Service Businesses
You handle the jobs. Someone still has to run the office.
Flowvate helps home service businesses hire great Dispatchers, Office Coordinators and Customer Support Specialists from a global talent pool.
Calls still come in while you are on-site.
Jobs still need to be booked.
Quotes still need to be followed up.
Your office should not stop because you left it.
- Shortlist in about 3 days.
- Start in about 7 days.
- Month to month.
Does this sound familiar?
You did not build this business to spend your nights doing office work.
But when no one owns the office, it all comes back to you.
You are sending quotes after dinner.
There was no time to do them during the day.
The schedule changes all day.
A technician runs late. A customer needs to move. You are the one fixing it.
Customers keep asking for updates.
You are trying to finish the job in front of you.
Leads get forgotten.
You meant to follow up. Then the week got away from you.
Your office work starts when your workday ends.
Calls, records, invoices and follow-up are still waiting.
What can a dedicated employee do for a home service business?
A dedicated employee can answer calls, book jobs, manage schedules, update customers, follow up on quotes, send invoices, request reviews and keep job records current.
The right role depends on where your business is losing the most time. Some companies need a Dispatcher. Others need an Office Coordinator, Customer Support Specialist or Revenue Coordinator.
Build your support team
Tell us where it hurts.
Choose the work that keeps landing back on your plate. We will show you the smallest team that could handle it.
Roles for home service businesses
Most home service businesses start here.
Dispatcher and Office Coordinator
Keeps the phones, schedule, customers and paperwork moving while you focus on the field.
- Answer calls
- Book jobs
- Update schedules
- Coordinate technicians
- Send customer reminders
- Update job records
Revenue Coordinator
Keeps quotes, leads and unpaid invoices from slipping through the cracks.
- Follow up on quotes
- Track open leads
- Contact past customers
- Follow up on unpaid invoices
- Update opportunity records
Customer Support Specialist
Gives customers a real person to reach before, during and after the job.
- Answer questions
- Confirm appointments
- Send updates
- Handle basic concerns
- Request reviews
- Follow up after jobs
Marketing Specialist
Keeps your business visible while you stay focused on the work.
- Create social media posts
- Update Google Business Profile
- Reply to reviews
- Organize job photos
- Schedule content
- Send newsletters
How it works
Getting help should be this simple.
- Step 1
Tell us what is slowing you down.
We learn how your business runs, which tools you use and what keeps falling back on you.
- Step 2
Meet candidates worth your time.
We recruit and vet people who fit the role, schedule and communication needs. Most clients receive a shortlist in about three days.
- Step 3
Choose your person.
Meet the strongest candidates and choose who feels right for your business.
- Step 4
Start handing things off.
Most clients can get started within about a week. Flowvate stays involved and supports the working relationship.
Work with what you already use
Your tools do not need to change.
Your new employee works inside the systems your business already uses and learns your process.
- Jobber
- ServiceTitan
- Housecall Pro
- FieldEdge
- Service Fusion
- QuickBooks
- Google Workspace
- Microsoft 365
- OpenPhone
- RingCentral
Already using Jobber, ServiceTitan or Housecall Pro? Good. Your new employee can work inside the tools your business already depends on.
Home service employee cost calculator
What does a home service office hire really cost?
The salary is only the beginning. Compare the estimated cost of hiring locally with hiring through Flowvate.
This is an estimate, not a payroll quote. It includes required employer costs only.
Start typing to search. Wage suggestions adjust by location.
CA$20.00
CA$
CA$15.00CA$60.00
CA$20.00 x 40 hours x 52 weeks = CA$41,600 in annual wages.
These are off by default. Nothing is added unless you turn it on and enter your own amount.
You Keep
CA$23,680/year
51% less
Estimate based on the required employer costs shown below.
Hiring Locally
Required employer costs in Canada.
- WagesCA$41,600
- Employer CPPCA$2,267
- Employer EICA$949
- Required vacation payCA$1,664
Estimated Annual Cost
CA$46,480 CAD
Flowvate
One monthly payment. We handle the hiring side.
- Dedicated employee
- Recruiting included
- Candidate vetting included
- Payroll handled
- Regular check-ins
- Performance tracking
- Ongoing support
- Replacement support
Full-Time price
CA$1,900/mo
CA$1,900 per month, CA$22,800 per year.
Estimated Annual Cost
CA$22,800 CAD
Your inputs
- Country
- Canada
- Province
- Ontario
- Job title
- Dispatcher and Office Coordinator
- Work schedule
- Full-Time (40 hours per week)
- Pay type
- Hourly wage
- Hourly wage
- CA$20.00
- Annual wages
- CA$41,600
- Time period
- 1 year
How annual wages are calculated
CA$20.00 per hour x 40 hours per week x 52 weeks = CA$41,600.
Required employer costs
Employer CPP: (annual wages minus the CA$3,500 basic exemption) x 5.95%, up to CA$4,230.
Employer CPP2: 4% on wages between CA$74,600 and CA$85,000, up to CA$416.
Employer EI: 2.282% on insurable earnings up to CA$68,900, up to CA$1,572.
Required vacation pay: 4.00% of wages in Ontario.
Source: Canada Revenue Agency payroll deduction rates and maximums, 2026. Last reviewed 2026-01-15. Vacation pay source: Provincial employment standards minimum vacation pay, last reviewed 2026-01-15.
Optional costs
No optional costs are included. Benefits, equipment, recruiting and onboarding are all set to zero unless you add them.
One-time costs apply to year one only. Later years include recurring costs only.
Flowvate pricing is a flat rate. The same monthly price applies in CAD and USD, with no currency conversion applied.
A one-time $200 USD onboarding payment is credited toward your first month, so it is not added to the annual total.
Wage suggestions: Flowvate internal hiring benchmarks. Last reviewed 2026-01-15. Country-level averages adjusted by a province or state multiplier. Treat as an estimate.
All results are estimates for comparison only. This is not an exact payroll quote.
Who we help
Built for businesses like yours.
- Plumbing
- HVAC
- Electrical
- Roofing
- Restoration
- Landscaping
- Pest Control
- Cleaning
- Painting
- Flooring
- Pool and Spa
- General Contracting
Common questions
Questions home service owners ask us.
Your next office hire does not have to live in your city.
Tell us what keeps falling back on you.
We will show you what one great hire could take off your plate.
Global hiring. Dedicated employees. One monthly fee.