More crews. More jobs. Less time buried in admin.

Flowvate helps residential and commercial cleaning companies hire dedicated remote staff for scheduling, customer service, quotes, follow-up, bookkeeping, admin and more.

  • Shortlist in about 3 days.
  • Start in about 7 days.
  • Month to month.
Cleaning crew in matching uniforms cleaning the kitchen and living room of a bright home

Sound familiar?

  • The phone keeps ringing while crews are already out working.
  • Schedule changes are eating up your day.
  • Routes keep changing and someone has to reorganize everything.
  • Customers are waiting for answers.
  • Quotes go out, but nobody follows up.
  • Your cleaners need updates while you are handling something else.
  • Commercial clients need check-ins and paperwork.
  • You are still fixing tomorrow's schedule after hours.

The cleaning business grew. The admin grew with it.

What can remote cleaning staff take off your plate?

The cleaning happens on-site. Most of the work around it happens on a phone or a computer.

Calls and Customer Service

  • Answer incoming calls
  • Respond to texts and emails
  • Handle basic customer questions
  • Send arrival or service updates
  • Return missed calls

Scheduling and Routes

  • Book cleaning jobs
  • Manage recurring schedules
  • Handle cancellations and rescheduling
  • Help organize crew routes
  • Fill gaps when jobs cancel
  • Keep cleaners updated on schedule changes

Quotes and Follow-Up

  • Respond to quote requests
  • Follow up on open quotes
  • Check back with old leads
  • Follow up after estimates or walkthroughs
  • Keep prospect records organized

Residential Client Support

  • Manage recurring bookings
  • Send reminders
  • Handle schedule changes
  • Follow up after cleans
  • Help manage move-in and move-out bookings

Commercial Account Support

  • Help coordinate recurring service schedules
  • Send routine client updates
  • Track service requests
  • Organize site notes and documents
  • Help coordinate crews across locations
  • Follow up on open client items

Office and Admin

  • Update customer records
  • Manage inboxes
  • Enter job notes
  • Organize paperwork
  • Prepare basic reports
  • Keep files and systems clean

Bookkeeping Support

  • Enter expenses
  • Organize receipts
  • Track invoices
  • Help with accounts receivable
  • Follow up on unpaid invoices
  • Prepare clean records for the accountant

Social Media and Reviews

  • Schedule posts
  • Organize before-and-after photos
  • Post completed work
  • Reply to basic messages and comments
  • Ask happy customers for reviews
  • Keep social pages active

Bookkeeping support is day-to-day help with records and paperwork. Flowvate does not provide licensed accounting or tax advice.

There may already be more work sitting in your customer list.

Most cleaning companies have quotes, past customers, and open route spots that nobody has time to work.

Quote Follow-Up

Follow up with people who asked for a quote but never booked by phone, text, or email.

Old Customer Reactivation

Reach out to past residential or commercial clients who have not booked in a while.

Recurring Service Follow-Up

Check in with one-time customers who may be a fit for weekly, biweekly, monthly, or recurring service.

Route Filling

Work through customer lists when there are gaps in a crew's route.

Commercial Lead Follow-Up

Follow up with businesses that requested pricing, walkthroughs, or service information by phone, text, or email.

Review Follow-Up

Ask happy customers for reviews after a successful clean.

Cancellation Recovery

Reach out to existing customers who may be able to move into an open spot after a cancellation.

How much of this are you still doing yourself?

Let's find someone to take it over.

Find My Next Hire

Remote roles for residential and commercial cleaning companies

Start with one. Add more when the schedule fills up.

Customer Service Representative

A Customer Service Representative handles calls, texts, emails, customer questions, and booking support for cleaning companies.

Scheduling Coordinator

A Scheduling Coordinator manages recurring jobs, reschedules, cancellations, and day-to-day calendar changes.

Route Coordinator

A Route Coordinator helps cleaning companies organize crew routes, fill gaps, and keep cleaners updated when the day changes.

Office Administrator

An Office Administrator handles records, inboxes, paperwork, reports, and day-to-day admin.

Bookkeeper

A Bookkeeper helps track expenses, invoices, receipts, and accounts receivable.

Quote Follow-Up Coordinator

A Quote Follow-Up Coordinator helps cleaning companies follow up with residential and commercial leads who received pricing but did not book.

Revenue Coordinator

A Revenue Coordinator works old customers, recurring-service opportunities, open route spots, and missed follow-up.

Commercial Account Coordinator

A Commercial Account Coordinator helps manage client updates, service requests, schedules, site notes, and open items across commercial accounts.

Review Coordinator

A Review Coordinator follows up with happy customers and helps build the company's online reputation.

Social Media Coordinator

A Social Media Coordinator organizes job photos, schedules posts, and keeps social pages active.

What cleaning company work can be done remotely?

The cleaning happens on-site. A lot of the work behind it doesn’t have to.

Keep local

  • Cleaning crews
  • On-site supervisors
  • Walkthroughs when needed
  • Supply delivery
  • Quality checks
  • Physical site access

Can be done remotely

  • Customer service
  • Scheduling
  • Route coordination
  • Quote follow-up
  • Commercial account support
  • Bookkeeping
  • Admin
  • Review requests
  • Social media
  • Customer reactivation

What keeps getting pushed to tomorrow?

Tell us what's piling up.

Find My Next Hire

This is probably easier than you think.

Most businesses are working with someone within days.

Forget job titles. Tell us what's taking up your time. We'll figure out who you actually need.

  • Quick discovery call
  • No job description needed
  • Clear scope in writing

We recruit, vet, and interview every candidate. You only meet people we'd hire ourselves.

  • Pre-vetted and tested
  • Background checked
  • Matched to your business

No endless resumes. No weeks of interviews. Just choose the person that's the best fit for your business.

  • Short, focused interviews
  • Decide in days, not weeks
  • Swap anytime if needed

Your new team member gets to work. You get back to growing your business.

  • Onboarding handled for you
  • Ongoing management included
  • Payroll fully covered

Cleaning company cost comparison

See what adding to your cleaning company really costs.

Pick a role and a wage. See what a local hire costs once the required employer costs are added up.

This is an estimate, not a payroll quote. It includes required employer costs only.

What this could look like in your cleaning business

These are examples, not client stories.

The 5-Crew Residential Company

The owner is still answering calls, moving jobs around, and fixing the schedule at night.

A Scheduling Coordinator and Customer Service Representative can help keep the calendar and customer communication under control.

The Route Gap Problem

A customer cancels and now there is a hole in the day.

A Route Coordinator can work the customer list and help move the right job into that open spot.

The Quote Pile

Residential and commercial quotes are going out, but follow-up is inconsistent.

A Quote Follow-Up Coordinator can help keep those opportunities from getting forgotten.

The One-Time Customer

A customer books once and disappears.

A Revenue Coordinator can follow up and look for chances to turn one-time work into recurring service.

The Growing Commercial Portfolio

More offices and sites are being added, but client updates and service requests are starting to pile up.

A Commercial Account Coordinator can help keep communication, schedules, and open items moving.

The Review Problem

The crews do great work, but hardly anyone leaves a review.

A Review Coordinator can follow up with happy customers and make it easy to leave one.

Remote cleaning staffing questions

More jobs should mean more growth. Not more admin for you.

Tell us what you want to hand off.

Get Started